Shipping Policy
Shipping Policy – D&K Jewels
Last updated: 27/06/2026
At D&K Jewels, we aim to deliver your jewelry as quickly and safely as possible. Please read our shipping policy below for full details.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information (if available).
During busy periods, restocks, or holidays, processing times may take slightly longer.
2. Delivery Times
We offer both local and international shipping:
Local shipping: 3–7 business days
International shipping: 14–30 business days
Please note that delays may occur for both local and international shipping, and in some cases delivery may take longer than expected due to postal services, customs clearance, or peak seasons.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.
4. Order Tracking
If tracking is available for your order, you will receive a tracking number via email once your order has been shipped.
You can use this to follow your delivery status at any time.
5. Incorrect Address
Please ensure your shipping address is correct at checkout.
D&K Jewels is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us immediately at:
6. Lost or Delayed Orders
If your order is delayed or appears lost, please contact us and we will assist you in resolving the issue with the shipping carrier.
We are not responsible for delays caused by postal services, customs, or other unforeseen circumstances.
7. Customs & Import Duties
For international orders, customers are responsible for any customs fees, import taxes, or duties that may apply upon arrival in their country.
8. Contact Us
If you have any questions about shipping, feel free to reach out:
Email: dkejewels@gmail.com
Website: https://dkjewels.shop